[Closed] Hiring - Head Moderator

Tree

AuthoriTree
Aes Sedai
Cordamora
Joined
Mar 16, 2004
Messages
10,880
Location
Toronto, Ontario
Pronouns
  1. She - Her
I am very excited to announce- and being accepting applications- for a new admin level position: Head Moderator! This position will be outside of our existing departmental structure and will report directly to the Cordamora.


EDIT TO ADD:
It has come to my attention that the Head Moderator role resembles a Directorship more than it was intended, and as a new position I thought it would be best if I jump in quick to give a bit more information. The Head Moderator role will be very procedure oriented, at resent there are several moving pieces regarding procedures and best practices. Once these are set the role of the Head Moderator as I am envisioning it will be very similar to a Forum Moderator with some "extra paperwork" and working more closely with me. If you have questions please feel free to ask away, here or by PM/email and I am happy to answer.


Duties and Responsibilities
  • Regularly check forums to ensure everything is running smoothly.
  • Working with the Forum Moderators and Discord Ops to resolve conflicts or issues in a timely manner
  • Handle hiring, replacing, and training new Forum Moderators and Discord Ops in conjunction with the Cordamora.
  • Ensure adequate Chat Ops presence throughout the Tower Discord and Forum Moderator presence throughout forums.
  • Partnering with the Director of Membership when necessary to respond to submitted reports and membership needs.
  • Address complaints made about actions of Forum Moderators and Discord Ops
  • Serve as voting member for thread lock actions
  • Convene and facilitate Membership Review Committees on an ad hoc basis
  • Keep records of all issues and communicate them regularly with the Cordamora

Expectations
  • Be exceptionally familiar with Membership Manual, Code of Conduct, and Accountability Guide
  • Be able to moderate and make decisions based solely on Membership Manual, Code of Conduct, and Accountability Guide.
  • Employ tact and diplomacy with all members.

Time Commitment
  • Be willing and able to spend 5-10 hours a week performing above duties and responsibilities. This is an estimate. Some weeks are less, some are more, depending on what's happening in the forums.
  • Flexibility to react and step in on hot issues as they arise.

Qualifications
  • Be a Senior Member with a minimum of one-year in good standing.
  • Must possess tact and discretion.
  • Experience with Xenforo 2 Moderation tools, or willingness to learn.
  • Moderation and/or Discord Operator experience, or willingness to learn.
  • Must be willing to turn on 2-factor authentication on your forum account for the duration of your service.
  • Must be willing to remove all users from “ignore” on the forums and in Discord and keep them that way for the duration of your service.


If you're interested in this position, please send an email to cordamora@tarvalon.net and amyrlin@tarvalon.net with the subject "APPLICATION – HEAD MODERATOR- YOURNAMEHERE" by February 14th, 2023. Please describe why you think you're well-suited for this position.
 
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