Possible Bug - Mobile Sign In

Ignis al'Caleum

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Hello!

I've been experiencing an issue where I can't sign in on my phone. It always says the user name doesn't exist or something like that. Yes - I've checked the spelling - it's not a spelling error. Signing in on my computer causes no issues - it's only on my phone.
 

Ariadne Davion

Matron Mother of Mischief
Aes Sedai
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Discord
Seraphim#1666
The Login is very picky about the ' in your name, it may be the reason it can not find your name.
 

Mendo Cath

Voidbringer
Aes Sedai
Joined
Apr 2, 2013
Messages
4,925
+1
You might try to copy paste it from an email (that you send your self from your computer) to the login box to see if that works better.

'` can look similar and there are some others that mobile devices can include that are not all the same.
 

Atarah al'Norahn

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I have this problem too because of the apostrophe, so I log in using my email and not my username, and that works fine.
 

Ignis al'Caleum

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Thaddius al'Guy

Gaidin
Historian
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Messages
9,296
I logged out on my phone to test the theory, Says my name isn't found when I log in using forum name, but email worked just fine.
 

Ignis al'Caleum

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I logged out on my phone to test the theory, Says my name isn't found when I log in using forum name, but email worked just fine.
It used to be that way for me - since yesterday I've been getting the same message with my email.
 

Ignis al'Caleum

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Nevermind - I know why - I'm an idiot.

I changed my TV account email to my TV email account.

*facepalm*

Today needs to be over.
 

Stasia t'Andrei

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Last edited:

Thaddius al'Guy

Gaidin
Historian
Joined
Apr 23, 2016
Messages
9,296
Nevermind - I know why - I'm an idiot.

I changed my TV account email to my TV email account.

*facepalm*

Today needs to be over.

Silver lining, at least it was a simple resolution!
 
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