[Closed] Hiring: Director of Membership

Morrighan Daghdera

CordaMorri
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Cordamora
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As you may or may not know, Alenya has voluntarily decided to resign as the Director of Membership. We are grateful to her for sharing her time and making a difficult decision that she felt was best.

Now for the hiring part-
This is an Executive level non-rotating position, requiring a time commitment of 15-20 hours per week. The goal of this position is to administrate and lead the Department of Membership, which focuses on the internal needs and morale of our registered members.

Duties & Responsibilities:
  • Perform any and all duties pertaining to facilitating a Member's experience within our community including conflict resolution, encouragement, moderation, mediation, having a voice in discipline, and paperwork.
  • Super moderator of the message boards with the ability to moderate all forums as needed. As such, must opt in to every optional forum.
  • Work within the Executive team to maintain and improve our community, which includes attending meetings, joining group chats, brainstorming ideas and processes to improve or at least maintain an appreciable level of member satisfaction, etc.
  • Check Director's email & forums daily in order to provide quick responses.
  • Have frequent interaction with site members, helping to ensure there are active threads throughout the forum.
  • Help communicate news of site-wide events & announcements, to ensure all membership groups are aware and encourage participation.
  • Work with mediators and moderators, as needed, in de-escalating and resolving issues between members and groups of members; make recommendations as a group to Cordamora, if situations escalate beyond a verbal warning pursuant to the Accountability Guide.
  • Manage & lead a large team of Admins, including hiring & supporting them and their groups.

Job Requirements:
  • Must currently be a Senior Member in good standing with a tenure of at least one year.
  • Must have experience in a Membership position (this includes all administrative positions and all staff positions such as Hall members, Hearts, Honor Guards, and other in-Ajah/Company positions) or have real life experience that directly pertains to this Department's functionings.
  • Experience using Xenforo (our forum software), or moderation tools would be helpful.
  • Familiarity with or willingness to become familiar with the Code of Conduct, Mediation Guide, Accountability Guide, and Membership Manual
  • Ability to be objective and fair during discussions related to membership issues and conflict resolution. Conflict resolution skills are helpful.
  • Ability & willingness to recuse from discussions where there may be real or perceived bias
  • Tact, diplomacy, and discretion are absolutely crucial in this position, as you'll be privy to information and decisions that normal members are not. You will be trusted with being able to see all of the forums on our boards, as well as access to private information about members and their interactions.
This position is a big commitment- if you have questions or want to discuss the position before deciding to apply, please feel free to email us and we will be happy to talk with you.

If you're interested in this position, please send an email to amyrlin@tarvalon.net, cordamora@tarvalon.net, and keeper@tarvalon.net with the subject "APPLICATION – DIRECTOR OF MEMBERSHIP- YOURNAMEHERE" by April 10, 2022. Please describe why you think you're well-suited for this position and any ideas you may have for the department or to improve the Membership experience in general. Applicants for this Executive position should prepare to be interviewed following the closing of the application window.
 

Morgana Arakos

Aes Sedai
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Thank you for your service, Alenya, and good luck to the applicants!
 

Jocasta Braithe

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Thank you Alenya :love
 

Toral Delvar

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Thankyou Alenya
 
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Thanks for your service Alenya. Best of luck to all applying!
 
Joined
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Thank you Alenya. :hug

Best of luck to the applicants.
 

Stasia t'Andrei

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Thank you for all your hard work in this role, Alenya, and all the positive changes you've championed for our community. :hug

Best of luck to the applicants!
 

Jahily al'Karee

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Thank you so much Alenya for your service, and good luck applicants!
 

Leala ni al'Dareis t'al'Caleum

Anime Sensei
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Thank you so much, Alenya. :hug
 

Atane Valthon

Big Fancy Man
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Thank you, Alenya, for your service.
 

Elia LePhant

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Alenya, you spear-headed a lot of incredible change this community needed like same path bonding, unaffiliated rank, and changes to rules and processes that were only holding us back. You were always willing to listen to the changes people wanted even if they went against the “tradition” of the site and because of that we’ve become better. Thank you for your incredible hard work. :hug
 
Joined
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Thank you for everything you’ve done, Alenya.
 

Syera Faelron

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Sorry I'm late here, thanks lots :hug
 
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